90 Day Money-Back Guarantee

Lose weight in 90 days or get your money back.

This is a real guarantee with real conditions. Read them before you start, because the videos and the dates matter. Follow the steps below, and if you haven't lost weight after 90 days, we'll refund what you paid for the products.

What's covered

This guarantee applies to orders placed on or after 3 August 2026 that contain a 90-day supply of:

  • Meal Replacement Shake
  • Guaranteed Weight Loss Stack (Bundle of Shred + Meal Replacement Shake)

A 90-day supply means either the 90-day option purchased in one order, or a subscription that delivers consecutive orders covering the full 90 days. A single box on its own is not enough product to complete the guarantee within the timeframe allocated.

The promise

Buy a 90-day supply, take the products every day as directed, and film your starting and finishing weigh-ins the way we describe below. If your finishing weight is the same as or higher than your starting weight, we'll refund what you paid for the covered products.

  • The products means the Meal Replacement Shake and the products included in the Guaranteed Weight Loss Stack, as listed on its product page on the day you ordered.
  • Recommended times means the serving directions printed on the label and shown on the product page. For the Meal Replacement Shake, that's swapping 1-2 meals per day with the shake and for Shred that is taking 1 stick pack per day in the morning.
  • Day 1 is the day you film your starting video and take your first serve. Day 90 is 89 days after day 1.
  • Starting weight and finishing weight mean the weight clearly shown on the scales in your starting and finishing videos.

Who can claim

  • You bought the products directly from our website. We do not sell any products anywhere that is not our offical website.
  • You are the original purchaser and the person in the weigh-in videos.
  • You can claim this guarantee once. One claim per customer.
  • The guarantee is available on orders shipped to the United States and Canada.

The conditions

1. Film your starting weigh-in before your first serve. One continuous video with no cuts. You must be in full frame, you must be the only person on the scales, and the number on the scales must be clearly readable, including the unit. Weigh yourself first thing in the morning before eating or drinking, in light clothing with no shoes, on scales placed on hard flooring. A photo of the scales will not be accepted. Save this video as the date recorded must be available and connected to this original video. With no date stamp on the video, it would not be accepted.

2. Take the products every day at the recommended times for the full 90 days.

3. Film your finishing weigh-in between on Day 90. Same rules as the starting video: one continuous shot, full frame, you alone on the scales, weight and unit clearly readable, filmed first thing in the morning before eating or drinking. Use the same scales in the same spot, and wear the same kind of clothing you wore in your starting video.

How to claim

Email support@tradesmannutrition.com within 100 days of the carrier marking your first order as delivered, and include

  • your order number
  • your starting video and finishing video, sent as the original, unedited files

The 100-day deadline covers the whole thing: it gives you a few days after your order arrives to start, the full 90 days of use, your finishing weigh-in, and you'll still have days left to send the email. The clock starts when the carrier marks your first order as delivered, not when you place your order. If you're on a subscription, it runs from your first delivery, not your latest one.
We'll review your claim within 5 business days. If it meets the conditions, we'll refund the price you paid for the covered products to your original payment method. If your order included other products, only the covered products are refunded. If you bought your 90-day supply through three subscription orders, we refund each order that formed part of it.

What voids a claim

  • Footage that has been edited, cut, filtered or manipulated in any way.
  • Footage that can’t clearly show a timestamp associated to the original video
  • Weigh-ins that don't follow the rules above, including different scales or a different person appearing in the two videos.
  • Missing any of the deadlines on this page.

Your videos and your privacy

Your weigh-in videos are used only to assess your claim. They are stored securely, viewed only by the team members who review claims. We will never use your videos in marketing without your separate written permission.

Questions?

If you have any questions please email us at support@tradesmannutrition.com, we look forward to seeing your progress:facepunch: